Privacy Policy

Last updated: April 2023

1. Our commitment to your privacy

2. Collection of personal information

3. Your rights and our use of your personal information

4. Behavioral Advertising and Opt-Out Options

5. Your rights and data retention

6. Changes to our Privacy Policy.

7. Contact us

1. our commitment to your privacy

At SuperCloth, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use and safeguard your information when you visit or make a purchase through our website, www.supercloth.com (hereinafter "Site").

2. collection of personal information

When you visit our Site, some information about your device is collected automatically. This includes details about your web browser, IP address, time zone and cookies stored on your device. We also collect data about the specific web pages or products you view, as well as the websites or search terms that referred you to our Site. We refer to this collected information as “Device Information.” We use various technologies to collect information about your device, including cookies, log files, and electronic files such as web beacons, tags, and pixels. Additionally, when you make a purchase or attempt to make a purchase on our Site, we collect certain personal information from you. This includes your name, billing address, shipping address, payment details, email address and telephone number. We refer to this as "Order Information".

3. your rights and our use of your personal information

We use the order information we collect to process orders placed through our site, including processing payments, shipping arrangements, and providing order confirmations. We may also use this information to communicate with you, filter orders for potential risk or fraudulent activity, and send you relevant information or advertising based on your preferences.

The device information we collect helps us identify potential risks and fraud, optimize and improve our site, and evaluate the effectiveness of our marketing strategies.

4. behavioral advertising and opt-out options

We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising across various platforms such as Facebook, Google and Bing. Additionally, you can opt-out of certain services by visiting the Digital Advertising Alliance's opt-out portal.

5. your rights and data retention

If you are a European resident, you have the right to access, correct, update or delete your personal information. You can contact us via the email address provided to exercise these rights. We keep your order information in our records unless you request it to be deleted.

6. changes to our privacy policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons.

7. contact us

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us at customercare@supercloth.com.

Thank you for trusting SuperCloth with your personal information.